Job Opportunities

Role Overview

In the role of Analytic Consultant, you will apply your hands on data analysis and business acumen to help our clients gain clearer insights into their customer base which will be used to enhance marketing performance. 

You will utilize client data that is multichannel (web, email, direct mail and call center) in origin and application. This exciting work will be integrated with overall CRM and data-driven marketing solutions for our clients. You will work and grow with strong marketing strategy and marketing technology consultants.

We need strong Analysts, for this demanding role, who can not only perform hands-on analysis but who can also interpret the data and communicate results to technical and non-technical audiences. Candidates must have 3+ years of data analysis experience in a database marketing environment.  You will use your hands-on analytic skills along with your current and cultivated overall database marketing skills to accelerate our client’s marketing performance.  

This position requires both hands-on analytic skills as well as a well rounded marketing background.  Quaero is a boutique marketing consulting company and as such we expect our analytic consultants to be willing to build on their core skills (analytics) as well as their overall DBM capabilities as analytics is only one dimension in the overall marketing process.

We are looking for someone who is:

• Excited about taking a lead Analyst role
• At least 3 years of SAS experience (Base SAS and SAS Stat at a minimum)
• Experience (2+ years) working with relational databases and SQL is required
• Experienced in designing, building and validating statistical models and segmentation systems which have delivered tangible and significant business value
  • Experienced in all available marketing analytic techniques including regression, logistic regression, Principle Components & clustering.   
• Willingness to contribute in non-analytic engagements at times including marketing database development, marketing roadmaps, MRM and marketing automation client work.
• Comfortable participating in business discussions and effective in communicating the business implications of marketing analytics
• A strong sense of ownership and sense of urgency: Able to manage multiple projects efficiently and meet deadlines
• Able to work within and communicate with internal and client teams
• Able to package the analyses in a consistent and business related manner using PowerPoint
  • Experience presenting the results to business audiences
• Looking for an opportunity to contribute significantly to the growth of Quaero’s customer intelligence and analytics offerings and methodologies
• Experience with R is a plus
• As a growing company, a self motivated team player is essential

Educational Requirements:

Master’s degree in a relevant field (Economics, Mathematics, Statistics or Marketing Analytics) required.  Work locations available include Denver, Charlotte and Boston. Position requires willingness to complete 50% travel.

Target Behaviors:

Analysis and Problem Solving

·      Follows complex, interrelated sets of issues without difficulty

·      Asks clarifying and shaping questions geared towards thoroughly assessing critical issues

·      Demonstrates creative and occasionally innovative approaches to information gathering within a structured framework

·      Able to enlist the aid of client staff to provide more information/time than originally requested/agreed

·      Structures complex problems, demonstrating understanding of pros and cons of alternative approaches to structuring

·      Draws sound conclusions, applying previous experience and best practices

·      Comfortably handles shifting problems and issues, quickly integrating new findings

·      Makes distinctive recommendations which clearly demonstrate a comprehensive understanding of the issues, best practices and risk factors, and can be implemented by the client

Client / Business Development

·      Develops strength of relationship that could/does result in follow-on work

·      Understands the implications of the client’s culture and uses this knowledge to increase effectiveness

·      Maintains close contact with client during course of engagement to ensure client goals and concerns are understood and are being addressed by the program of work

·      Gains client endorsement and advocacy based on client satisfaction

·      Identifies areas of client need; works with Quaero Leadership to scope them, then provides support in development discussions, preparation and negotiation of arrangement

·      Provides insights and input to new opportunities that result in compelling proposals

IP and Capability Development

·      Actively uses assignments to test new concepts or techniques, enhancing personal and organizational capability

·      Develops and utilizes network of internal and external contacts to enhance thinking

·      Is a “go to” person for advice on complex issues in area of expertise

·      Contributes to the development and delivery of internal training

·      Looks for opportunities to at least co-author/co-present to external audiences in area of specialization

·      Documents insights and re-usable deliverables and encourages their uptake

·      Identifies needs and opportunities for Practice development and proposes plans and solutions to capitalize on those opportunities

Self, Work and Client Management

·      Prepares project plans that are realistic and achievable

·      Communicates expectations to project team members regarding deliverable content and quality and establishes and communicates standards for deliverables

·      Manages scope, changes to assignments and priorities as the project situation changes

·      Effectively monitors the quality and timeliness of delivery of Quaero engagements, taking action where appropriate to mitigate emerging risks

·      Manages timely resolution of project (technical, schedule, scope and risk) issues

·      Quickly identifies situations in which client is falling short on commitments and raises issue in a manner that contributes to its resolution

·      Effectively communicates project status to Quaero and client management

Leadership

·      Is a role model for Quaero’s Values, making decisions that support our Mission and Vision

·      Demonstrates intellectual rigor

·      Leads team to reconsider critical issues by presenting ideas in new ways or with new supporting data

·      Demonstrates significant initiative in area of expertise, enabling movement of the company along a particular strategic or operational dimension

·      Asks questions that help shape others’ thinking

·      Holds self and others accountable for actions and outcomes

·      Demonstrates multi-dimensional decision making that accounts for business, people and client outcomes