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Senior Database Support Engineer
MAJOR RESPONSIBILITIES:
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Work as a team member responsible for the ownership of production database solutions for multiple clients, including support of nightly processing.
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Provide technical expertise and best practices for database support, load monitoring, job control, and overall client support.
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Assist client during user acceptance testing and on-boarding of the hosted solution.
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Support production clients by researching and responding to data questions, support related incidents/tickets, and help with business processes understanding.
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Work with Data Architects to build scalable database solutions.
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Work with Database Administrators to address any performance issues.
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Develop & support data validation systems, metadata and ETL infrastructure.
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Modify existing database schemas to support changes while maintaining overall data integrity.
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Develop and support the data hygiene and customer matching routines.
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Develop and implement data archiving and back up strategies.
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Provide documentation on operation run book, support guide and update the existing documentation to reflect changes in the database.
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Lead ETL enhancement initiatives to provide long-term database durability and scalability.
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Serve as a quality checkpoint by executing both unit and system plans.
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Train and mentor junior team members. Provide technical direction in a strong team environment.
EXPERIENCE & SKILLS:
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Excellent written and verbal communication skills.
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Ability to work directly and effectively with clients.
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Strong problem solving skills, able to find the root cause of issues and quickly provide solutions.
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Experience supporting large user base.
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Expertise on SQL Server 2005 and 2000 database environment is a must, MySQL, Oracle and / or Netezza would be a plus.
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Experience working in complex production database environments which involve complex business process, multiple data sources, load processes, etc.
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Excellent ETL skills including development experience with DTS and SSIS packages, stored procedures, and T-SQL.
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Strong data analysis and profiling skills.
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Experience in implementing data hygiene and address management applications.
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Ability to prioritize & work independently.
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Experience on database maintenance, performance tuning and administration techniques.
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Exposure to VB Script, .NET and XML a plus.
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5 years of database support with a minimum of 2 years experience developing databases is required.

