News

CSG Systems Awarded Patents on Field Service Automation Technologies

Aug 12 2010

New Patents Protect CSG's Position as a Thought Leader and Innovator in Field Service Automation

CSG Systems Introduces Direct Sales Express to Improve Field Sales and Ordering Processes

Aug 10 2010

New Solution to Enable Cable Service Providers to Capture and Process More Accurate Orders

CSG Systems Delivers New Sales and Customer Service Innovations to Atlantic Broadband

Aug 3 2010

Product Catalog and Offer Management Tools to Improve Creation and Packaging of Promotional Offers

CSG Systems to Participate in Oppenheimer & Co's Annual Technology, Media & Telecommunications Conference

Aug 3 2010

CSG Systems today announced that the company's Chief Financial Officer, Randy Wiese, and Vice President of Investor Relations, Liz Bauer, will participate in Oppenheimer & Co's Annual Technology, Media & Telecommunications Conference.

DMNews: Establishing Moments of Truth with Customers

Jul 28 2010

A single experience can define and shape a customer's relationship with your brand. As you connect customers with your brand and try to create a positve overall experience, how can you recognize these important "moments of truth?"

CSG Systems Reports Results for Second Quarter 2010

Jul 27 2010

Solid Organic Revenue Growth; Profitability Expansion

CSG Systems Names Michael Henderson Executive Vice President, Sales and Marketing

Jul 13 2010

CSG Systems announced it has named Michael Henderson, an accomplished senior executive and 20+ year veteran of the communications industry, as Executive Vice President, Sales and Marketing.

CSG Systems to Hold Second Quarter 2010 Earnings Conference Call

Jul 1 2010

CSG Systems International, Inc. (NASDAQ: CSGS), a leading provider of customer interaction management and billing solutions, invites you to participate in a conference call on Tuesday, July 27, 2010, at 5:00 p.m. Eastern Time to discuss the company's second quarter 2010 earnings results.

CSG Systems to Participate in UBS Global Technology & Services Conferences

Jun 3 2010

CSG's Chief Financial Officer, Randy Wiese and Vice President of Investor Relations, Liz Bauer will participate in the UBS Global Technology & Services Conference

Consumer Survey Reveals Best Methods for Smart Grid Education

May 26 2010

CSG Systems to Feature Utility Suite of Solutions at CS Week

Consumer Survey Reveals the Customer Care Experiences That Most Impact the Relationship Between Cable Operator and Subscriber

May 12 2010

CSG Systems Teams with Frost & Sullivan to Uncover Key Customer Service Experiences that Drive Positive and Negative Consumer Response

CSG Systems to Particpate in 38th Annual J.P. Morgan Global Technology, Media and Telecom Conference

May 11 2010

CSG Systems announced that the company's President and CEO, Peter Kalan and Vice President of Investor Relations, Liz Bauer will participate in the 38th Annual J.P. Morgan Global Technology, Media and Telecom Conference.

CSG Systems Reports Results for First Quarter 2010

Apr 27 2010

CSG Reports Strong Cash Flows and Increased Organic Revenue Growth Rate

CSG Systems' Content Direct to Help Universal Sports Offer Premium Sports Content to Consumers

Apr 20 2010

Content Direct to Support Live Online Streaming of Universal Sports' Coverage of Olympic-related and Lifestyle Sports

MarketingProfs: The Power of Web Analytics: Top Four Tips for Marketers

Apr 13 2010

Web analytics is a deciscive tool for online customer intelligence, and these tips describe the essential strategies marketers can implement to optimally leverage it.

Quaero, a CSG Solution, and DMNews Host Customer Experience Webinar

Apr 12 2010

Attendees Receive Free Copy of the Independent Research Report, Mapping the Customer Journey, by Forrester Analyst Bruce Temkin

InfoManagement Direct: Online Analytics in Action

Apr 1 2010

How to analyze online data efficiently and make actionable insights within all channels

DM News: Managing Customer Engagement to Prevent Attrition

Mar 23 2010

DM News' Essential Guide to List & Database Marketing

Target Marketing: 3 Tips for Refining Customer Interaction Data Down to Actionable Insight

Mar 17 2010

All that data sitting in your company's CRM systems is a valuable portal to knowledge about your customers. What do they like to buy? How often, and how much do they typically spend? How do they interact with you - over the phone, by mail or other channels? It's a mountain of data; how do you make sense of it? Better yet, how do you leverage it to more intelligently communicate with your customers individually?

CSG Systems International Prices Senior Subordinated Convertible Notes

Feb 25 2010

CSG Systems International, Inc. today announced the pricing of its offering of $130 million aggregate principal amount of 3.0% Senior Subordinated Convertible Notes due 2017 (the "notes") in a private placement to qualified institutional buyers in accordance with Rule 144A under the Securities Act of 1933, as amended (the "Securities Act").

CSG Systems International Announces Proposed Offering of Senior Subordinated Convertible Notes

Feb 23 2010

CSG Systems International, Inc. today announced it intends to offer, subject to market and other conditions, approximately $130 million aggregate principal amount of Senior Subordinated Convertible Notes due 2017 (the "notes") in a private placement to qualified institutional buyers in accordance with Rule 144A under the Securities Act of 1933, as amended (the "Securities Act"). The notes will be CSG's general unsecured obligations and will be subordinated to all its future senior indebtedness.

Independent Report: Mapping the Customer Journey

Feb 10 2010

Receive your complimentary copy of this important independent report written by Bruce Temkin, vice president and principal analyst, Forrester Research, Inc.

DM Radio: Customer Analytics and the Promise of New CRM

Feb 4 2010

Knowing what your customers want has always been a key to success. These days, that knowledge can be woven right into operational systems, and in near-real-time, greatly improving customer relations, and thus cashflow. Still, significant decisions must be made throughout an organization to ensure that appropriate customer data is gathered, then leveraged.

Enterprise Systems: The Necessity of Data Profiling: A How-to Guide to Getting Started and Driving Value

Feb 3 2010

Allocating sufficient time and resources to conduct a thorough data profiling assessment will help architects design a better solution and reduce project risk by quickly identifying and addressing potential data issues.

CSG Systems to Participate in Thomas Weisel Partners Technology and Telecom Conference 2010

Feb 2 2010

CSG Systems will participate in a fireside chat with Thomas Weisel Partners analyst, Tom Roderick on February 9th.