News

ENGLEWOOD, COLO. (January 26, 2010) CSG Systems International, Inc. (Nasdaq: CSGS), a leading provider of customer interaction management and billing solutions, today reported results for the quarter and year ended December 31, 2009.

Key Highlights:

• Results for the quarter and year ended December 31, 2009, were as follows:
  • Fourth quarter results:
    • Total revenues were $127.8 million, an increase of three percent over the same period in 2008.
    • Non-GAAP operating income was $22.5 million, or 17.6% of total revenues, and GAAP operating income was $16.3 million, or 12.7% of total revenues.
    • Non-GAAP earnings per diluted share (EPS) was $0.40, and GAAP EPS from continuing operations was $0.24.
  • Full year results:
    • Total revenues were $500.7 million, an increase of six percent compared to 2008.
    • Non-GAAP operating income was $90.2 million, or 18.0% of total revenues, and GAAP operating income was $74.7 million, or 14.9% of total revenues.
    • Non-GAAP earnings per diluted share was $1.64, and GAAP EPS from continuing operations was $1.22.
  • Cash flows from operations for the quarter were $55.6 million, and $153.1 million for the year ended December 31, 2009.
• During the fourth quarter, CSG had the following business successes:
  • CSG converted approximately 2.4 million customer accounts onto its systems, including triple play and business customers.
  • CSG extended its contractual relationshipp with DISH Network, CSG's second largest client.
  • Time Warner Cable signed a contract for CSG's WiMAX solution and Comcast signed a contract for CSG's commercial services and WiMax solutions.

"Our 2009 results demonstrate the strength of our solutions, client relationships and business model," said Peter Kalan, president and chief executive officer for CSG Systems.  "This year, we generated over $150 million in cash flows, invested 14% of our revenues in research and development, extended our relationship with DISH Network—resulting in no major client's contract coming up for renewal until the end of 2012, and have increased our market share in the cable space.

"Today we are helping our cable and DBS clients roll out new revenue-generating services like commercial, WiMAX and TV Everywhere, and we continue to diversify our revenue mix through our increased focus and cross-selling of our customer interaction management solutions into the utilities, healthcare and content markets.

"Our results demonstrate that even in a very difficult business environment, our value proposition resonates with service providers looking to maximize and monetize every customer interaction.  While we believe that next year may continue to be a difficult sales environment, we are confident that we have the right solutions, people and business to continue our success."

For the full press release, please click on the .pdf file below.

For more information, please contact
Liz Bauer, liz_bauer@csgsystems.com
Vice President of Investor Relations

Get the pdf